1. Introduction
Aura Creative Studio (“Aura,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the rights and choices you have regarding it.
This policy applies to information we collect through our website at www.auracreativestudio.dev (the “Site”) and through your communications and dealings with us. Please read it carefully. By using our Site or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please discontinue use of our Site.
2. Who We Are & Scope
Aura is an AI-powered growth studio based in Saratoga Springs, UT, United States. We provide AI automation, custom AI agents, AI-driven marketing, and high-performance websites and brand services to businesses.
For personal information collected through this Site, Aura acts as the data controller. Where we process information on behalf of our clients in the course of providing services, we act as a data processor, and that processing is governed by the relevant services agreement rather than this policy.
This policy does not apply to third-party websites, products, or services that we do not own or control, even if they link to or from our Site.
3. Information We Collect
Information you provide to us
- Contact and project inquiries: your name, email address, business or company name, and the message and project details you submit — such as your goals, timeline, budget range, and whether you currently have a website — through our contact and project request forms.
- Newsletter: the email address you provide when you subscribe to our updates.
- Correspondence: any information you include when you email, call, or otherwise communicate with us.
Information collected automatically
- Usage and device data: your IP address (often truncated or anonymized by our analytics provider), browser and device type, operating system, referring and exit pages, the pages and content you view, links you click, and the dates and times of your visits.
- Cookies and similar technologies: see our Cookie Policy for a full description of the cookies we use and how to control them.
Information from third parties
Our analytics, advertising, hosting, and form-processing providers may supply us with aggregated or technical information about how visitors find and interact with our Site.
We do not intentionally collect sensitive personal information (such as government identifiers, health, or financial account data) through the Site, and we ask that you do not send such information to us through our forms.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, provide quotes, and deliver our services;
- Operate, maintain, secure, and improve our Site and offerings;
- Send administrative messages and, where permitted, our newsletter and marketing communications;
- Measure and analyze traffic, engagement, and the performance of our content and marketing;
- Personalize and improve your experience on our Site;
- Detect, prevent, and address fraud, abuse, security incidents, and technical issues;
- Comply with our legal obligations and enforce our terms and agreements.
5. Legal Bases for Processing
If you are located in the European Economic Area (EEA), the United Kingdom, or a jurisdiction with similar requirements, we process your personal information under one or more of the following legal bases:
- Consent — for non-essential cookies and for sending you marketing emails or our newsletter. You may withdraw consent at any time.
- Contract — to respond to your requests and provide the services you ask us for.
- Legitimate interests — to operate, secure, analyze, and improve our Site and business, provided these interests are not overridden by your rights and freedoms.
- Legal obligation — to comply with applicable laws and regulations.
8. Data Retention
We keep personal information only for as long as necessary to fulfil the purposes described in this policy — including to respond to your inquiries, provide our services, comply with legal and accounting obligations, resolve disputes, and enforce our agreements.
Inquiry and marketing information is retained until you ask us to delete it or unsubscribe, plus any period we are legally required to keep it. Analytics data is retained according to the retention settings configured with our analytics provider. When information is no longer needed, we securely delete or anonymize it.
9. Data Security
We implement appropriate technical and organizational measures designed to protect your personal information — including encryption in transit (HTTPS), access controls, and the use of reputable, security-conscious service providers. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
10. International Data Transfers
We are based in the United States, and the providers we use may process information in the United States and other countries. If you access our Site from outside the United States, your information may be transferred to, stored, and processed in a country whose data-protection laws differ from those in your jurisdiction. Where required, we rely on appropriate safeguards for such transfers, such as the European Commission’s Standard Contractual Clauses.
11. Your Privacy Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Delete your personal information;
- Restrict or object to certain processing;
- Receive your information in a portable format;
- Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
- Lodge a complaint with your local data-protection authority.
To exercise any of these rights, email us at contact@auracreativestudio.dev. We will respond within the timeframe required by applicable law and may need to verify your identity before fulfilling your request. You will never be discriminated against for exercising your privacy rights.
12. U.S. State Privacy Rights
If you are a resident of California (under the CCPA, as amended by the CPRA) or another U.S. state with a comprehensive privacy law — such as Virginia, Colorado, Connecticut, Utah, or Texas — you may have additional rights, including the right to:
- Know and access the categories and specific pieces of personal information we collect;
- Delete personal information we have collected from you;
- Correct inaccurate personal information;
- Opt out of the “sale” or “sharing” of personal information and of targeted advertising.
We do not sell personal information for monetary value, and we do not knowingly sell or share the personal information of individuals under 16 years of age. The categories of information we collect — identifiers, commercial and inquiry information, internet and usage activity, and inferences — are described in Information We Collect.
Opting out of targeted advertising and “sharing”
You can opt out of advertising cookies through our cookie banner, the controls described in our Cookie Policy, or by enabling a Global Privacy Control (GPC) signal in your browser, which we honor as a valid opt-out request where required by law. Authorized agents may submit requests on your behalf with proper authorization. To exercise your rights, contact us at contact@auracreativestudio.dev.
13. Children’s Privacy
Our Site is intended for a general, business audience and is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at contact@auracreativestudio.dev and we will take steps to delete it.
14. Third-Party Links & Services
Our Site may contain links to third-party websites, products, or services that we do not operate or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
15. Marketing & Communications
With your consent or as otherwise permitted by law, we may send you our newsletter or marketing communications. You can opt out at any time by clicking the “unsubscribe” link in any such email or by contacting us directly. Even if you opt out of marketing, we may still send you non-promotional, transactional messages — for example, responses to your inquiries.
16. Automated Decision-Making
We do not make decisions that produce legal effects concerning you, or similarly significantly affect you, based solely on automated processing without meaningful human involvement.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we do, we will revise the “Last updated” date at the top of this page and, where appropriate, provide additional notice. Your continued use of the Site after any changes take effect constitutes acceptance of the updated policy.
18. How to Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our handling of your information, please contact us:
- Aura Creative Studio
- Saratoga Springs, UT, US
- Email: contact@auracreativestudio.dev
- Phone: +1 (208) 206-4369
If you are located in the EEA or the UK and have an unresolved concern, you also have the right to lodge a complaint with your local data protection supervisory authority.
Questions about this policy?
If you have any questions, requests, or concerns about how we handle your information, our team is happy to help.